<w3 style="font-size:1.25em;">Macy&#x27;s Star Rewards Platinum &amp; Gold</w3> members get free shipping, no minimum when you shop at Macy&#x27;s with your Macy&#x27;s card.<w3 style="font-size:1.25em;">Silver &amp; Bronze</w3> members get free shipping with a minimum of $25.00 purchase.<w3 style="font-size:1.25em;">All other shoppers</w3> get free shipping with a minimum of $49.00 purchase (contiguous U.S. only). Macy&#x27;s has three shipping options:<ol><li data-block-key="gi3rf"><a href="https://customerservice-macys.com/articles/standard-shipping-costs-delivery-timing">Standard shipping costs &amp; delivery timing</a></li><li data-block-key="ad1tf"><a href="https://customerservice-macys.com/articles/premium-shipping-costs-delivery-timing">Premium shipping costs &amp; delivery timing</a></li><li data-block-key="58q3r"><a href="https://customerservice-macys.com/articles/express-shipping-costs-delivery-timing">Express shipping costs &amp; delivery timing</a></li></ol> Find our Furniture &amp; Mattress delivery information <a href="https://customerservice-macys.com/articles/furniture-mattress-policies">here</a>

Macy&#x27;s uses different carriers to ensure your items arrive on time. When your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package. Our most popular carriers are:<ul><li data-block-key="02clt">United Parcel Service</li><li data-block-key="gvx88">United States Postal Service (USPS)</li><li data-block-key="lgye3">DoorDash®</li></ul> Merchandise you order may be filled from several locations, and items may arrive separately. If this is the case:<ul><li data-block-key="7e1wj">You will not incur additional shipping charges</li><li data-block-key="lw5w6">Your shipping charge (if applicable) will be split across multiple packages when your order is shipped</li></ul> Macy’s Gift Cards are sent via USPS and will ship within 3 business days. E-Gift Cards sent via email will be delivered within 48 hours. Orders being shipped to a P.O. Box address will be delivered by Standard Delivery only and are excluded from the expedited shipping options

Shipping methods

<h4 data-block-key="4vne0">What is a UPS Access Point? </h4><ul><li data-block-key="2akf3">A UPS Access Point is a safe and convenient location you can use to ship and receive packages. UPS Access Points are located at local retailers and UPS stores near you. </li></ul> <h4 data-block-key="4a52t">How does UPS Access Point work?</h4><ul><li data-block-key="5a5fs">When you select UPS Access Point as your delivery method, your items will be shipped to the UPS Access Point location of your choice. You will receive an email when your package arrives, and you (or the designated pickup person) will be required to show a valid government ID and tracking number for pickup.</li></ul> <h4 data-block-key="16r6l">Can someone else pick up my package?</h4> <ul><li data-block-key="36g0e">Yes. During checkout, you can designate a UPS Access Point pickup person. Ensure that the name appears exactly as it does on their government-issued ID. They will need that ID and the tracking number of your order to pick up your package.</li></ul> <h4 data-block-key="5np5i">How long will my order be available for pickup?</h4> <ul><li data-block-key="f1lt6">Your package will be available for 7 calendar days after it arrives at the UPS Access Point location. You will receive an e-mail reminder before your uncollected package is returned.</li></ul> <h4 data-block-key="7pa1t">How can I track my package?</h4> <ul><li data-block-key="etaqc">You can track your order by clicking <a href="https://www.macys.com/purchases/lookup">here</a> any time after it is placed, or from the Track Shipment link provided in your shipping confirmation email. </li></ul><h4 data-block-key="dbq5h">Can I return my items at a UPS Access Point? </h4><ul><li data-block-key="f1q6i">Yes. Packages with attached, pre-paid UPS shipping labels can be returned at a UPS Access Point location near you.</li></ul>

UPS Access Point

<h4 data-block-key="teppu"> If merchandise is in stock: </h4><ul><li data-block-key="rs17m">It is usually processed and shipped from our warehouse within 2 business days</li><li data-block-key="wc1br">We will let you know at checkout, or by a follow-up email, if your merchandise is currently in stock or if we need to verify the availability of the items</li></ul> <h4 data-block-key="r3nhg">Back-ordered merchandise:</h4><ul><li data-block-key="be249">If an item is out-of-stock, it will be placed on back order and will ship as soon as it is available. We will give you an expected shipping time at checkout.</li></ul><h4 data-block-key="5qi02"> Jewelry:</h4><ul><li data-block-key="cjc1q">We will ship jewelry only to physical street addresses within the United States. Jewelry cannot be shipped to:<ul><li data-block-key="589fq">P.O. Boxes</li><li data-block-key="9r9qw">Military Addresses (APO/FPO)</li><li data-block-key="l6c4b">U.S. Territories, including American Samoa, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands</li></ul></li></ul> <h4 data-block-key="dh6gm">Restricted items: </h4><ul><li data-block-key="es60d">Due to air transport restrictions and regulations, the following items are required by the U.S. Department of Transportation to be shipped by Standard Ground Shipping only. These restricted items are not eligible for Premium, Express or Overnight Shipping, and cannot be shipped to P.O. Boxes or (APO/FPO), or to non-continental locations (Hawaii, Puerto Rico and all U.S. Territories, including American Samoa, Marshall Islands, Micronesia, North Mariana Islands, Palau, Puerto Rico and the U.S. Virgin Islands). These items include:<ul><li data-block-key="m7k4o">Aerosols</li><li data-block-key="xkj2n">Pressurized spray cans</li><li data-block-key="luuhr">Alcohol-based products, including hairspray, nail polish, nail polish remover, shaving cream, and any product containing a lithium battery</li></ul></li></ul>

Special shipping information & restrictions

<h4 data-block-key="9n9vm">Managing my UPS delivery</h4> UPS My Choice® allows you to personalize your delivery for maximum flexibility.<ul><li data-block-key="i3je3">Benefits include:<ul><li data-block-key="odpfu">Receiving pre-delivery notifications of incoming packages via email, text or phone</li><li data-block-key="xs1gu">UPS Mobile™ App provides push notifications for timely updates</li><li data-block-key="xzsuo">Make changes to your delivery (date, time, location) while the package is in transit</li><li data-block-key="znepy">Sign for packages with ease</li></ul></li></ul> Not a member yet? Visit UPS&#x27;s <a href="https://wwwapps.ups.com/doapp/signup?loc=en_US&amp;returnto=https:%2F%2Fwww.ups.com%2Fus%2Fen%2FHome.page">My Choice Delivery</a> page to begin the sign-up process. Already a member? Follow the steps below to manage your delivery:<ul><li data-block-key="mgs5d">Visit the <a href="https://www.ups.com/lasso/login?loc=en_US&amp;returnto=https%3A%2F%2Fwww%2Eups%2Ecom%2Fus%2Fen%2FHome%2Epage">UPS Log In</a> page</li><li data-block-key="pqkyj">Enter your Email/User ID and Password</li><li data-block-key="b5la1">Click Log In</li><li data-block-key="a9ym7">Follow the prompts to track or manage your delivery</li></ul> <h4 data-block-key="k8k0i">Managing my USPS delivery:</h4> <ul><li data-block-key="18s2c">Track packages</li><li data-block-key="0rbah">Preview incoming mail</li><li data-block-key="cs196">Leave delivery instructions</li><li data-block-key="g9uz3">Reschedule your delivery</li><li data-block-key="6z64y">Manage notifications</li></ul> Not a member yet? Visit the <a href="https://informeddelivery.usps.com/box/pages/intro/start.action">USPS Informed Delivery</a> page and click Sign Up for Free to begin the sign-up process. Already a member? Follow the steps below to manage your delivery:<ul><li data-block-key="ehw15">Visit the <a href="https://reg.usps.com/portal/login?app=RMIN&amp;appURL=https%3A%2F%2Finformeddelivery.usps.com%2Fbox%2Fpages%2Fintro%2Fstart.action%3Frestart%3D1">USPS Sign-In</a> page</li><li data-block-key="1ajf5">Enter your Username and Password</li><li data-block-key="smkcd">Click Sign In</li><li data-block-key="p23ga">Follow the prompts to track or manage your delivery</li></ul> <h4 data-block-key="zd6cw">Managing Same-Day &amp; Next-Day Delivery Purchases</h4>Check the status of your Same-Day Delivery items by checking your <a href="https://www.macys.com/purchases">Order History</a>. Most Same-Day Delivery orders are delivered between 3:00 PM-6:00 PM (local time). Same-Day &amp; Next-Day Delivery cannot be delivered to:<ul><li data-block-key="u103w">PO Boxes</li><li data-block-key="j7ajs">APO/FPO addresses</li><li data-block-key="94g2h">U.S. territories (excluding Plaza Las Americas in San Juan, Puerto Rico)</li></ul>

Managing my delivery

Select <a href="https://www.macys.com/purchases?cm_sp=navigation-_-bottom_nav-_-order_lookup&amp;lid=glbbtmnav_order_lookup-us">Track Your Order</a> to view your order status.<ul><li data-block-key="3dd0z">You will receive an order confirmation email that will include an estimated shipment date(s) based on the delivery method selected when the order was placed</li><li data-block-key="19dnm">Once the order is shipped, you will receive a shipping confirmation email. Select the Track Shipment link provided in the email to receive the most up-to-date shipping information</li></ul> Please note: when your items are shipped, we will use the most appropriate delivery method, depending on the weight and shipping destination of your package.

What I should expect once my order is placed

See more details about our Curbside or Store Pick Up options here:<ul><li data-block-key="rzvr3"><a href="https://customerservice-macys.com/articles/contact-free-curbside-pickup">Curbside</a></li><li data-block-key="5c759"><a href="https://customerservice-macys.com/articles/store-pick-up-information#When%20Your%20Order%20is%20Ready">Store Pick Up</a></li></ul>

Store Pick Up & Curbside

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