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Macy's Credit Card
How do I manage billing or payments for my Macy's Credit Card online?
How do I change my Macy's Credit Card billing address, email address or phone number online?
I was not able to complete my Macy’s Credit Card verification. What should I do?
What is Macy's new account discount?
Macy's Special Financing Events
How can I add an authorized buyer to my account?
What is the return check policy for New Jersey?
How can I activate my new card?
Contact Credit Customer Service
Where can I check the credit limit or available credit for my Macy’s Credit Card online?
How do I dispute Unauthorized or Fraudulent charges on my Macy's Account?
Why are some Macy's Credit Cards not red?
How many payments may I schedule to be processed on the same day for the same account?
I want to go paperless. How can I turn off my paper statements?
How can I dispute a charge on my Macy’s Credit Card?
Other Payment Options
What is a "net qualifying purchase"?
What are my options for upgrading to a Macy's American Express® Card?
How many individual online payments may I schedule for my account to be processed during a single billing period?
How do I cancel or edit an AutoPay or a one-time payment?
Can I apply for a Macy's Credit Card online?
Macy's American Express® Card Chip Technology
How do I set up AutoPay?
About Macy's Mobile App
Is there an International Transaction Fee for my Macy's American Express® Card?
Check Return Policy
I already have one Macy’s Credit Card added to my macys.com account. How do I add a second card?
How do I dispute the balance of my Gift Card?
How do I add my Macy's Credit Card to my existing macys.com account?