Klarna is a payment option that allows you to shop now and pay later by splitting your qualifying purchase into 4 interest-free payments.
Need more information about Klarna? Click here
Need more information about Klarna? Click here
We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail and in stores within 30 days of purchase for free. 30 day exceptions can be found Here. Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable.
Note: Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
Return Process
Start A Return process will ask you to choose the item(s) and reason you wish to return, and then refunded preference:
Once we receive your mailed return, we will credit your account within 7-10 business days. It may take several days to post activity to your Klarna account.
In Store: You can also choose to return your item to any Macy's store if you prefer. Refund credit will be issued to your account within 3-5 business days. It may take several days to post activity to your Klarna account.
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