Help Center
Help Center
RECENTLY VIEWED ARTICLES

Macy's
/
Help Center
Orders
  • How can I change or cancel my macys.com order after it has been submitted?
  • How do I request a Price Adjustment?
  • Why is my order arriving in multiple shipments?
  • What is Klarna and how does it work?
  • What if my delivered order is damaged?
  • What happens once you receive my order?
  • Why is there a charge on my card if my order was canceled?
  • Why was my order delayed or canceled?
  • How can I track my order?
  • Can I earn Star Rewards on my Toys"R"Us purchase?
  • Order Inquiries for Furniture or Mattress
  • Report an Issue with Shipment or Delivery
  • Product Warranty Information