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What is Macy's Star Rewards?

Star Rewards is Macy's loyalty program where members earn on every purchase, except Gift Cards, services & fees. Plus, benefits include special perks, savings, surprises & more!

★ Already a Macy's Cardholder? You're currently a Star Rewards member! Shop with your Macy's Credit Card at Macy's to continue to get all the perks of your membership.
★ Don't have a Macy's Credit Card? That's fine, too. You can enroll in Star Rewards as a Bronze member in-store or online and enjoy a ton of perks as well!


Star Rewards Benefits
You love a good spree.
Make it count with these members-only benefits at Macy’s:

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Bronze


Bronze
Free to join!
Pay any way you want.

Silver


Silver
$1-$499
Annual spend at Macy’s with a Macy’s Card.

Gold


Gold
$500-$1,199
Annual spend at Macy’s with a Macy’s Card.

Platinum


Platinum

$1,200+
Annual spend at Macy’s with a Macy’s Card.

Points on
Macy’s Purchases

Even on top brands, including beauty!
Excludes gift cards, services & fees.

1

point per $1 spent

2
points per $1 spent

3
points per $1 spent

5
points per $1 spent

Star Money
Bonus Days

Shop during this exclusive time to earn rewards faster.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Birthday Surprise
We’ll send a little something sweet to celebrate you.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Member Exclusives
Earn bonus points when you shop brands you love & more.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Star Passes
We’re talking special savings.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Free Shipping, At $25
With your Bronze membership or card at Macy’s.

Macy's Star Logo

Macy's Star Logo

Free Shipping, No Minimum
With your card at Macy’s.

Macy's Star Logo

Macy's Star Logo

With a Macy’s American Express® Card, get all of the above & more

You’ll earn everywhere you go with a Macy’s American Express Card
(yup, even outside of Macy’s!)

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Bronze

Silver

Gold

Platinum

3 points per $1 spent
With your Macy's American Express Card used
at restaurants, including delivery.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

2 Points Per $1 Spent
With your Macy's American Express Card used
at gas stations & supermarkets.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

1 Point Per $1 Spent
With your Macy's American Express Card used
everywhere else.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Travel & Entertainment Benefits
Unlock exclusive travel & entertainment
benefits with your card.
Check It Out.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo

Amex Offers
Save with special offers on shopping,
dining & more.

Macy's Star Logo

Macy's Star Logo

Macy's Star Logo



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Want to earn points even faster?
Don’t miss
Star Money Bonus Days

Find Out More



Have questions about Star Rewards? We have answers.

  • If you don’t have an online account:

    Go to macys.com/mystarrewards and choose: Create an account

    1. Create an account by filling in the information requested
    2. Add your Star Rewards membership by selecting the Already a member? option and answering the questions that appear:
    • If you have a Macy's Card, you'll need to add your Macy's Credit Card or Macy's American Express® Card information to your Macy's Account
    • If you are a Bronze member, you will need to enter the phone number and birthday associated with your membership

    If you have an online account:

    1. Go to macys.com/mystarrewards and log in with your email and password
    2. Add your Star Rewards membership by selecting the Already a member? option and answering the questions that appear:
    • If you have a Macy's Card, you'll need to add your Macy's Credit Card or Macy's American Express® Card information to your Account.
    • If you are a Bronze member, you will need to enter the phone number and birthday associated with your membership

    • The Star Rewards program consists of four different loyalty statuses: Bronze, Silver, Gold & Platinum.
    • If you do not have a Macy's Credit Card, then you are eligible for Bronze status. For Macy's Credit Cardholders, new Cards are opened with Silver status. Cardholder Status is based on your annual Macy’s Credit Card purchases at Macy’s.

    Upgrading to the next status

    • Macy's Star Rewards program is available to everyone even without a Macy's Credit card; non-cardholders will be Bronze status. To attain Silver status, open a Macy's Credit Card (subject to credit approval). All new Macy's credit card holders are provided at Silver status.
    • To attain Gold status, spend between $500-$1,199 at Macy's with your Macy's Credit Card in a calendar year. To upgrade to Platinum status, spend $1,200 or more at Macy's with your Macy's Credit Card. You will automatically upgrade to Gold or Platinum 7 days after meeting the purchase requirement, assuming your returns do not bring you below the qualifying purchase requirement.
    • Once you have upgraded, you will maintain status (unless you advance to a higher status) for the remainder of the current year. On January 1st of each year, we will review your purchase history at Macy’s on your Macy’s Credit Card to determine your initial status for the new calendar year.

    Cardholder Star Rewards

    Status is based on the below net qualifying purchase amounts at Macy's on your Macy's Credit Card within a calendar year

    • Bronze Status: Free for All Members
    • Silver Status: $1.00 - $499.99
    • Gold Status: $500.00 - $1,199.99
    • Platinum Status: $1,200.00 +


    See Macy's Star Rewards Terms & Conditions for details.

    • You can easily check your Star Rewards points and how close you are to your next Star Money reward at macys.com/mystarrewards.
    • To track your points, you must create an Account and add your Star Rewards Bronze membership or your Macy’s Credit Card to your Wallet.
    • Yes, your points expire if your Macy’s Credit Card is closed or you don't make a qualifying purchase for 12 consecutive months on your Macy's Credit Card or with your Star Rewards membership.
    • When you return a purchase, the points earned on that item will be removed from your outstanding points balance.
    • If you do not have sufficient points to accommodate the returned purchase, any outstanding Star Money will be reduced by 1¢ per point. If all your points and Star Money are eliminated, we may reduce the value of your returned purchase by 1¢ per point.
    • We apologize for any frustration you may be having with your Macy's Star Rewards. We want to ensure you are receiving the full benefits of the program and want the opportunity to review and correct any issues or concerns you may be having.
    • If you feel that you have missing rewards, inaccurate rewards, or are unable to use rewards that are still valid please call Macy's Customer Service.
    • Please verify your rewards balance has not been impacted by a return or is 30 days past the issue date. Customer service may need receipt and order numbers provided for a dispute.
    • Macy's cardholders earn on every purchase. Customers without a Macy's Card can enroll in the Bronze level in-store, online or through Macy's mobile app to begin earning points on every purchase plus unlock rewards.
  • Yes, you must make a Qualifying Purchase with your Macy's Credit Card to have the purchase count towards your status.

    • This information pertains to Wedding & Gift Registry only.
    • If you would like to know how many Registry Star Rewards you have earned with your registry up to date, please contact our Gift Registry Team at our Wedding & Gift Registry Email or call 1-800-568-8865.
    • If you are looking for more information on what is Registry Star Rewards and how to enroll, click here.
    • With the reinvention of Star Rewards, Macy’s has created a loyalty program that makes it simple for our customers to earn on every purchase, regardless of how they pay. While we have made the decision to sunset our Thanks For Sharing program in 2020, customers can participate in Star Rewards for free to earn and redeem rewards, enjoy special benefits – including Star Money Bonus Days, where customers can earn bonus points toward Star Money even faster – perks and offers including extra savings, and a birthday surprise.  Macy’s also remains committed to giving back and regularly reviews our programs to drive engagement and impact in our local communities. To learn more about our efforts, please visit macys.com/macysgives.


Get the exclusions & details here:

New Account Discount:
Subject to credit approval. New accounts only. The new account discount (the “New Account Discount”) is a limited time discount valid on merchandise purchases made at Macy’s, Macy’s Backstage and macys.com charged on your new Macy’s Credit Card. Applicants who qualify for immediate approval are eligible to receive a New Account Discount (the “Standard Discount”) of 20% off eligible merchandise purchases made with the card in Macy’s stores, and 30% off eligible merchandise purchases on macys.com on the day you’re approved and the following day, limited to a total of $100 in savings over the two days. From time to time, we may offer a promotional discount instead of the Standard Discount that varies in discount percentage, savings limit, and/or duration from the Standard Discount (the “Promotional Discount”). The availability of each Promotional Discount offer along with the discount percentage, savings limit and duration will be disclosed at the time each Promotional Discount offer is made. When a Promotional Discount is offered you will receive the Promotional Discount and not the Standard Discount. The New Account Discount may not be applied to previous purchases. The New Account Discount does not apply to services, select licensed departments, Apple products, smart watches/jewelry and select tech accessories, Gift Cards, restaurants, gourmet food and wine. Applicants must qualify for immediate approval to receive the New Account Discount; applications requiring further processing will not receive the New Account Discount. The New Account Discount does not apply to upgrades of a Macy’s Credit Card to a Macy’s American Express Card. Employees of Macy’s and its affiliates are not eligible.
For your convenience and record keeping, the New Account Discount will appear on your statement. It will not appear on your register receipts or during checkout on macys.com.

Loyalty Status:
New Credit Cards are opened with Silver status. Purchases on your Macy’s Credit Card at Macy’s in the previous full calendar year, less returns, credits, discounts, and adjustments, will be used to calculate your Status for the next year. Macy’s Credit Cards will be upgraded to Gold status 7 days after spending $500-$1,199 at Macy’s on your Macy’s Credit Card. Macy’s Credit Cards will be upgraded to Platinum status 7 days after spending $1,200 or more at Macy's on your Macy's Credit Card.. Credit Cards that are upgraded will remain at that level for the remainder of the current calendar year.

1 Point per $1 Spent (Bronze):
Star Rewards members with Bronze status earn 1 point per $1 spent on Rewards Earning Purchases at Macy’s, Macy’s Backstage and macys.com, less returns, credits, discounts and adjustments. Points are not earned: on Macy’s gift cards, services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; on purchases made outside of Macy’s or in any department that does not use a Macy’s point of sale register; or when redeeming Star Money, Macy’s Rewards Cards, or Macy’s gift cards. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money expires 30 days after issuance.

2 Points per $1 Spent (Silver):
Macy’s Credit Cards with Silver status earn 2 points per $1 spent on Rewards Earning Purchases at Macy’s, Macy’s Backstage and macys.com with a Macy’s Credit Card, less returns, credits, discounts and adjustments. Points are not earned: on Macy’s gift cards, services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; on purchases made outside of Macy’s or in any department that does not use a Macy’s point of sale register; when redeeming Star Money, Macy’s Rewards Cards, or Macy’s gift cards; or when paying with a virtual wallet other than Macy's Pay, even if you’re using a Macy’s Credit Card in the virtual wallet. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money expires 30 days after issuance.

3 Points per $1 Spent (Gold):
Macy’s Credit Cards with Gold status earn 3 points per $1 spent on Rewards Earning Purchases at Macy’s, Macy’s Backstage and macys.com with a Macy’s Credit Card, less returns, credits, discounts and adjustments. Points are not earned: on Macy’s gift cards, services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; on purchases made outside of Macy’s or in any department that does not use a Macy’s point of sale register; when redeeming Star Money, Macy’s Rewards Cards, or Macy’s gift cards; or when paying with a virtual wallet other than Macy's Pay, even if you’re using a Macy’s Credit Card in the virtual wallet. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money expires 30 days after issuance.


5 Points per $1 Spent (Platinum):
Macy’s Credit Cards with Platinum status earn 5 points per $1 spent on Rewards Earning Purchases at Macy’s, Macy’s Backstage and macys.com with a Macy’s Credit Card, less returns, credits, discounts and adjustments. Points are not earned: on Macy’s gift cards, services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.), fees, or sales tax; on purchases made outside of Macy’s or in any department that does not use a Macy’s point of sale register; when redeeming Star Money, Macy’s Rewards Cards, or Macy’s gift cards; or when paying with a virtual wallet other than Macy's Pay, even if you’re using a Macy’s Credit Card in the virtual wallet. Every time 1,000 points are accumulated, a $10 Star Money reward will be issued. Star Money expires 30 days after issuance.



Star Money Bonus Days:

On Star Money Bonus Days, Star Rewards members with the designated loyalty status or statuses may earn points on Macy’s purchases at a level as described at the time an offer is made. Macy’s is under no obligation to offer any particular number of Star Money Bonus Days.



Birthday Surprise:

The primary Cardholder on a Macy’s Credit Card and Bronze members will receive a birthday surprise during their birth month. The value of the birthday surprise may vary for each member. Purchase may be required. To receive a birthday surprise, you must have made a purchase at Macy’s or macys.com on your account or with your membership in the past 12 months. We must have your current address and you must not have opted out of receiving marketing mail from Macy’s as of the date we prepare Birthday mailings. You may need to visit a Macy’s store to receive your birthday surprise.



Member Exclusive Offers:

From time to time, Macy’s Cardholders and Bronze members may receive member-exclusive perks and offers when they shop with their Macy’s Credit Card or Star Rewards membership. The value of each perk and offer may differ and there is no guarantee of a certain number. Purchase may be required and perks and offers may be good for a limited time.

Star Pass Coupons:
Exclusions apply and are disclosed on each Star Pass. We must have your current address and you must not have opted-out of receiving marketing mail from Macy’s as of the date we prepare Star Pass mailings.

Free Shipping at $25:
Offer applies to standard shipping for purchases made with a Macy's Credit Card with Silver status or a Star Rewards membership to one location in the contiguous U.S. and may be applied to premium or overnight shipping or same-day delivery for an upgrade fee. Minimum required spend excludes gift wrap charges, purchases of gift cards, and tax. A $10 shipping surcharge on domestic orders applies to purchases shipped outside the contiguous United States: Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau and U.S. Virgin Islands. Shipping offer does not apply to furniture, mattresses, rugs, or prior purchases. Free shipping of purchases in Macy’s stores applies when you are shopping in a store that does not stock a particular item but it is available at another store and payment is made with a membership or a Macy’s Credit Card with Silver status. Due to size and/or weight, certain items bear a shipping surcharge, which will still apply.

Free Shipping:
Offer applies to standard shipping for purchases made with a Macy's Credit Card with Gold or Platinum status to one location in the contiguous U.S. and may be applied to premium or overnight shipping or same-day delivery for an upgrade fee. A $10 shipping surcharge on domestic orders applies to purchases shipped outside the contiguous United States: Hawaii, Alaska, Puerto Rico, Guam, American Samoa, Micronesia, Marshall Islands, North Mariana Islands, Palau and U.S. Virgin Islands. Shipping offer does not apply to furniture, mattresses, rugs, or prior purchases. Free shipping of purchases in Macy’s stores applies when you are shopping in a store that does not stock a particular item but it is available at another store and payment is made with a Macy’s Credit Card with Gold or Platinum status. Due to size and/or weight, certain items bear a shipping surcharge, which will still apply.

3.2.1 Points per $1 Spent: 
Get 3 points per $1 spent on your Macy’s American Express Card at restaurants. Restaurants are defined as stand-alone merchants in the U.S. that primarily serve food. Purchases made at a restaurant located within another establishment will not qualify for points. Get 2 points per $1 spent on your Macy’s American Express Card at gas stations and supermarkets. Gas Stations are defined as stand-alone merchants in the U.S. that primarily sell gasoline. Superstores, supermarkets, convenience stores and warehouse clubs that sell gasoline are not considered gas stations. Supermarkets are defined as stand-alone merchants in the U.S. primarily selling supermarket products, excluding superstores and warehouses. Macy’s American Express Cardholders will receive 1 point per $1 spent on all other qualifying purchases made when using the Macy’s American Express Card outside of Macy’s. The following transactions do not earn points when using the Macy’s American Express Card outside of Macy’s: cash advances, money orders and other cash equivalents. American Express determines the industry category for merchants, but Macy’s reserves the right to determine which purchases qualify for points.

Travel Benefits:
Macy’s Travel Benefits brought to you by American Express with offers from participating American Express merchants. Travel Benefits program may be terminated at any time. Individual offers are subject to change and offer expiration dates vary. Complete terms and conditions are available at www.macyspreferredtravel.com

Entertainment Benefits:
Offer valid in select cities. During the specified sales period, tickets are available to all Macy’s American Express Cardholders. Tickets must be purchased with a Macy’s American Express Card. Standard service charges apply. Offer is subject to availability. Not all seats are available and blackout dates apply. All sales final. No refunds. No exchanges. Offer may be changed or revoked at any time at the sole discretion of American Express. Some events may not be accessible to Cardholders with disabilities.

Amex Offers:
American Express Travel Related Services Company Inc. is solely responsible for these offers, and is not affiliated with Macy’s Inc., Citibank, N.A. or their affiliates. All offers are subject to terms and conditions. Visit www.amexoffers.com/partnerterms for details.

Star Money Rewards:
Once you accumulate 1,000 points, a $10 Star Money reward will be issued. Star Money may be used to purchase merchandise at Macy’s, Macy’s Backstage, or macys.com, but can’t be exchanged for cash or used: to purchase Macy’s gift cards; for services (e.g., Beauty Box and other subscription services, restaurants, salon services, alterations, etc.); in any department that doesn’t use a Macy’s point of sale register; for any purchase that will be shipped outside the U.S.; or as payment on any credit account. To redeem a Star Money reward on orders of furniture and mattresses on macys.com, you must call Macy’s Customer Service. Star Money may not be redeemed when paying with a Macy’s Credit Card in a Macy’s store if you use an electronic wallet other than Macy’s Pay. Star Money cannot be redeemed in self-checkout. Star Money is valid for 30 calendar days from issuance. Purchases made solely with Star Money will not receive discounts available with cardholder savings offers which require payment with a Macy’s Credit Card. Except as prohibited by law, if your Macy’s Credit Card or Star Rewards membership is closed by you or us, or you fail to make a qualifying purchase on your Macy’s Credit Card or Star Rewards membership during any consecutive 12-month period, all points and any unused Star Money will be forfeited. Additional terms and conditions apply; see macys.com/starrewards for complete program details.

Macy’s may change or terminate the program at its discretion without notice. If you are a Macy’s Credit Cardholder, your Macy’s Credit Card must be open and not delinquent to receive benefits. See the Macy’s Star Rewards Terms & Conditions at macys.com/starrewardsterms for complete program details.

American Express is a federally registered service mark of American Express and is used by Citibank, N.A. pursuant to a license. The Macy’s American Express Card program is issued and administered by Citibank, N.A.









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