Help Center

About Macy's Mobile App

What is the Macy's mobile app?

The Macy’s mobile app is a service that allows you to access our website, including your Macy’s Card information and the ability to shop and pay your bill on the go!

Which phones are able to support the Macy's mobile app?

If you have an iPhone or Android phone you can download the mobile app.

What services are available to me using the Macy's mobile app?

Is the Macy's mobile app free?

Yes, the Macy’s mobile app is free to download! However , there may be charges associated with your service provider for accessing data associated with the app. Please contact your cell phone service provider directly for additional questions regarding fees.

How do I download the Macy's mobile app on my Android?

You can download the app from the Google Play Store or visit the Android Market and follow the steps below.

  • From your Android phone select the Market icon
  • Select the “Search” link
  • Search for Macy’s
  • Select “Install” and the app will be directly downloaded to your device

How do I download the Macy's mobile app on my iPhone?

You can download the app from the iTunes store , visit the Apple App Store online or on your iPhone by following:

  • Select the “Search” tab
  • Search for Macy’s
  • Select “Free”
  • Once the “Free” changes to “Install”, tap “Install” and enter your Apple ID password
  • Click “Ok”

What is my Macy's mobile app user ID and password?

Your user ID and password are the email address and password you use to sign in to on your desktop.

If I don't have a smartphone can I access from my mobile device?

You can access from your mobile phone if your device has internet access. By accessing from your mobile device you can do the following and so much more!