Help Center
Macy's Mobile App

The Macy’s Mobile App is a free app available for both iPhone or Android phones.


On the Macy’s Mobile App you can do the following and much more!

  • Shop
  • Browse special offers
  • Track Your Pickup Orders
  • Locate a Macy’s store
  • Create, manage and find a gift registry
  • Pay, view and manage your Macy’s Store card and or Macy’s American Express® Card
  • Access Macy's Pay
    • From your Android phone go to the Google Play Store
    • Select the “Search” link
    • Search for Macy’s
    • Select “Install” and the app will be directly downloaded to your device

    • Using your phone visit the Apple App Store
    • Select the “Search” tab
    • Search for Macy’s
    • Select “Free”
    • Once the “Free” changes to “Install”, tap “Install” and enter your Apple ID password
    • Click “Ok”

  • Your user ID and password are the email address and password you use to sign in to macys.com on your desktop.

    • Click here if forgot your password or need to change it.