We are happy that Macy's is your gift destination. We want you to love your gift or purchase, but if you are not completely satisfied, we will gladly accept most returns by mail or in stores within 30 days of purchase. For the holiday season, Macy's is extending our return acceptance timeframe. Effective on purchases starting October 7, 2024, most merchandise purchased at Macy's or macys.com will be accepted for return until Jan. 31, 2025.
We want you to love your purchase, but if you are not completely satisfied, we gladly accept most returns by mail or in-store within 30 days of purchase. See below for exceptions. Start a return here.
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