Macy's Customer Service | Home

Orders

What Is The Status Of My Online Order?

How Can I Change Or Cancel My Order?

Shipping & Delivery

What Are My Delivery And Shipping Options?

Macy's Free Shipping Policy

Returns

What Is Macy's Return Policy?

What Is Macy's Furniture And Mattress Return Policy?

My Account & Credit Card

How Do I Manage Billing Or Payments?

Apply Online For A Macy's Credit Card

Stores

Buy Online, Pick Up In Store

How Can I View My In-Store Purchases Online?

More Topics

Consumer Protection & Legal Notices

Checkout Help

Pricing & Promotions

Star Rewards

Furniture & Mattresses

Gift Registry