<a href="https://macyswineshop.com/">Macy&#x27;s Wine Shop</a> is a new way for Macy&#x27;s customers to purchase wine! Macy’s Wine Shop expands the way Macy’s customers can purchase wine and is no longer exclusively a subscription program! The Wine Shop will enable customers to shop for wine by the bottle, with expertly curated packs, and a quarterly club offering.Macy’s Wine Cellar program was discontinued April 27, 2021.

Macy&#x27;s Wine Shop is operated in conjunction with DRINKS, which operates a network of licensed wine retailers who sell the wines. Macy&#x27;s Wine Shop is independent of Macy&#x27;s, so Macy&#x27;s loyalty points are not part of the Macy&#x27;s Wine Shop experience.

Can I earn Star Rewards on my purchase?

Yes! Someone 21 or older MUST be available to sign for the shipment.

Is a signature required?

No. We cannot ship to P.O. Boxes at this time.

Can I ship to a P.O. Box?

No. We can only ship within the continental United States.

Can I ship internationally?

Once the package leaves the warehouse, tracking information will be sent to you via email.

Will I receive tracking information?

What carrier do you use for shipping?

The carrier will attempt delivery three times over 3 business days. After that, contact the carrier to make arrangements for pick-up at their facility, or to re-schedule delivery.

What if I miss my delivery?

Contact the carrier to have the package redirected to an address where an adult over 21 can sign for the shipment or have the carrier hold the package at a carrier facility for pick-up. It will be available for pick-up for 5 days after the third delivery attempt.

What can I do about a missed package?

The carrier will attempt delivery three times over 3 business days. After that, contact the carrier to make arrangements for pick-up at their facility or to re-schedule delivery.

What if there is a problem with my delivery?

If you are dissatisfied with your most recent delivery, please email Macy&#x27;s Wine Shop Support immediately at <a href="mailto:support@macyswineshop.com">support@macyswineshop.com</a> or call <a href="tel:1-855-966-2224">(855) 966-2224</a>, Monday through Friday 9 am-8 pm (ET).

How can I return my wine?

If a shipment is damaged, please email Macy&#x27;s Wine Shop Support immediately at <a href="mailto:support@macyswineshop.com">support@macyswineshop.com</a> or call <a href="tel:1-855-966-2224">(855) 966-2224</a>, Monday through Friday 9 am-8 pm (ET).

What do I do if my wine is damaged?

At this time, we are not able to accept wine returns at a physical Macy’s location. Please email Macy&#x27;s Wine Shop Support immediately at <a href="mailto:support@macyswineshop.com">support@macyswineshop.com</a> or call <a href="tel:1-855-966-2224">855) 966-2224</a>, Monday through Friday 9 am-8 pm (ET).

Can I return my wines to a Macy’s Store?

If you are not satisfied with your wine, please email Macy&#x27;s Wine Shop Support immediately at <a href="mailto:support@macyswineshop.com">support@macyswineshop.com</a> or call our <a href="tel:1-855-966-2224">855) 966-2224</a>, Monday through Friday 9 am-8 pm (ET).

What if I am not satisfied with my wine?

Macy&#x27;s Wine Shop Service Hours:<ul><li>Monday - Friday: 9AM - 8PM ET</li><li>Saturday - Sunday: Closed</li><li>Telephone number: <a href="tel:1-855-966-2224">1-855-966-2224</a></li></ul>You can send us physical mail at:Macy&#x27;s Wine Shop 2355 Westwood Blvd #791 Los Angeles, CA 90064-2109