Help Center

What is Macy's Wine Shop?
Can I earn Star Rewards on my purchase?
Is a signature required?
Can I ship to a P.O. Box?
Can I ship internationally?
Will I receive tracking information?
What carrier do you use for shipping?
What if I miss my delivery?
What can I do about a missed package?
What if there is a problem with my delivery?
How can I return my wine?
What do I do if my wine is damaged?
Can I return my wines to a Macy’s Store?
What if I am not satisfied with my wine?
Macy's Wine Shop Support