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What is Macy's International Shipping policy?

Our international shipping service will be temporarily paused beginning December 17, 2025. We're working to bring it back in 2026 with an improved experience for our customers. All international orders successfully placed before this time will be fulfilled, and Borderfree will support returns per our policy. Orders can still be placed with U.S. delivery and billing addresses. For further assistance, call (IDD#)+1-800-289-6229 (TTY: 711).

International shipping locations
What is Borderfree?
International shipping rates
Delivery timeframes for international orders
Merchandise on backorder
Paying with U.S. dollars to ship internationally
Shipping to U.S. while living abroad
Shipping to U.S. military addresses (APO/FPO)
Items that can’t be shipped internationally