Create or activate your online account
If you would like to create a macys.com account, go to our secure
page and fill out all the information.
If you started creating a macys.com account in store or by phone, complete the setup by following these steps:
For a link to activate your account, look for an email from Macy's entitled "Here's how to activate your account" or a text message from 38764
Select the link in the email, then fill out and submit the online form. Your account will then be activated
If you haven't received a link via email or text from us, request another one on the secure
page by entering your email address and selecting the
The benefits of having an online account
Creating a macys.com account will enable you to easily update your information, pay your bill, view store events, receive special offers, and much more.
With an online account, you can:
Receive emails and texts about sales, promotions, offers, and events*
Securely save shipping information (through Profile) and billing information (through Wallet) for a swift checkout
Store your favorite items in Lists to let friends and family know exactly what's on your shopping list
Get price alerts when products from your List go on sale
*To receive email offers, you must subscribe to promotional offers.