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For order related feedback that requires assistance and/or follow up, please visit the help center.

Help Center

For Non-Order or General feedback including suggestions, to compliment an outstanding Macy's Colleague, or provide feedback about a problematic experience, please select the applicableĀ link below to submit your feedback:

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Note : While we appreciate all feedback, we may not be able to respond to every submission via these forms. However, if you do require assistance, please contact Customer Service via the Help Center .