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Other Payment Options

Make a Payment


BY PHONE

Call 1-888-257-6757

When you call, please have your Macy's account number and valid information about your deposit account at a U.S. bank.


BY MAIL

Send your Macy's payment including account number to:

Macy’s Card

PO Box 78008

Phoenix, AZ 85062-8008



PO Box 9001094

Louisville, KY 40290-1094



PO Box 9001108

Louisville, KY 40290-1108



Macy’s Overnight Delivery/Express Payments

Macy’s Card and Macy’s American Express Card

6716 Grade Lane

Bldg. 9, Suite 910

Louisville, KY 40213


IN STORE

Use cash, check, debit card or money order to pay your bill at any Macy's store.



Statement requests and other credit card related information

Contact us at 1-888-257-6757


We do not accept credit cards or gift cards as payment on your Macy's Credit Card or Macy's American Express® Card. At this time, debit cards are only accepted as payment in store.