When you call, please have your Macy's account number and valid information about your deposit account at a U.S. bank.
Send your Macy's payment including account number to:
PO Box 9001094
Louisville, KY 40290-1094
PO Box 9001108
Louisville, KY 40290-1108
Macy’s Overnight Delivery/Express Payments
Macy’s Card and Macy’s American Express Card
6716 Grade Lane
Bldg. 9, Suite 910
Louisville, KY 40213
Use cash, check, debit card or money order to pay your bill at any Macy's store.
Statement requests and other credit card related information
Contact us at 1-888-257-6757
We do not accept credit cards or gift cards as payment on your Macy's Credit Card or Macy's American Express® Card. At this time, debit cards are only accepted as payment in store.