When you call, please have your Macy's account number and valid information about your deposit account at a U.S. bank.
Send your Macy's payment including account number to:
Use cash, check, debit card or money order to pay your bill at any Macy's store.
Statement requests and other credit card related information
Contact us at 1-888-257-6757
We do not accept credit cards or gift cards as payment on your Macy's Credit Card or Macy's American Express® Card. At this time, debit cards are only accepted as payment in store.