Help Center

Macy's Pay
  • Macy's Pay is an app-exclusive, Macy’s Credit Cardholder exclusive feature that allows you to quickly pay with your Macy’s Credit Card in-store using a barcode generated on the Macy's app. No card or cash is required.

  • In order to use Macy's Pay you must have a Macy's credit card in your Macy's App wallet. If you do not have a Macy’s Credit Card, you can click here to apply.

  • 1.Download the Macy’s app

    Then sign in to your Macy’s account or Create An Account.

    2. Add your Macy’s Card to your Wallet

    You’ll find it on your Account Page in the toolbar at the bottom of your screen.

    4. Register for Macy’s Pay & verify your Macy’s Card

    Follow the prompts to confirm your card security code (CVV) — you’ll only need to do this step once!

    5. Pay with your single-use barcode at the register.

    Each time you use Macy’s Pay, a unique barcode will be generated. A Store Colleague will scan it at the register.

    Heads-up: after your purchase, we’ll send a confirmation with any Star Rewards points earned. (You’ll need to turn on push notifications.)

    1. Sign in to your Macy’s account on the Macy's App.
    2. Add your Macy’s Card information to your Macy’s App Wallet if it’s not already there.
    3. If you have multiple Macy’s Cards, select one to use with Macy’s Pay.
    4. Confirm your security code (or CVV code): it’s the three-digit number on the back of the Macy’s Credit Card or the four-digit number on the front of the Macy’s American Express® Card.
    5. Enter the one-time-use authentication code sent to the contact method associated with your Macy’s Card.
    6. You’re now ready to use your card with Macy’s Pay!
  • Macy's Pay can only be linked to one Macy's card.