Macys.com Customer Service
November 23 and November 25, 2023 9AM-12 AM ET
November 24, 2023- 6AM-12AM ET
November 26-November 28, 2023 7AM-12AM ET
November 29- December 23 9AM-12AM ET
December 24, 2023 9AM-9PM ET
December 25, 2023 Closed
December 31, 2023 9AM-10PM
Macys.com International Customer Service
(IDD#)+1-513-573-7912
November 23 and November 25, 2023 9AM-12 AM ET
November 24, 2023- 6AM-12AM ET
November 26-November 28, 2023 7AM-12AM ET
November 29- December 23 9AM-12AM ET
December 24, 2023 9AM-9PM ET
December 25, 2023 Closed
December 31, 2023 9AM-10PM ET
Credit Customer Service
888-257-6757
711 TDD/TTY for the Hearing Impaired for Online Credit Services
November 23, 2023 12AM-2AM & 3PM-12AM
November 24-November 25, 2023 12AM-12AM
November 26-November 28, 2023 7AM-12AM
December 24, 2023 9AM-9PM ET
December 25, 2023 Closed
December 31, 2023 9AM-10PM
Furniture & Mattress Customer Service
888-822-6229
November 23, 2023 Closed
December 24, 2023 8AM-6PM
December 25, 2023 Closed
December 31, 2023 11AM-8PM
Furniture & Mattress Sales
Furniture:800-456-2297
Mattress:800-622-9233
Mon-Sun: 10 AM-10 PM ET
Wedding & Gift Registry
800-568-8865
Mon-Sun: 10 AM-10 PM ET
Macy's Store Hours
Click here for your local Macy's store hours.