Help Center

How do I send a Macy's E-Gift Card using the Macy's App?

Open the Macy's App and enter "Macy's E-Gift Card" into the search bar. Once the page populates:

  • Select your favorite design
  • Enter the dollar value you would like to give, or choose from the pre-selected values shown
  • Enter the recipient's email address
  • Fill out the form with the name of your recipient, your name, and your optional gift message
  • Select the ADD TO BAG button
Note: Purchasing e-gift cards does not apply towards promotional offers.

Delivery Information

Macy's E-Gift Cards are delivered via email within 24 hours of purchase. If your recipient hasn't received your e-gift card:

  • Verify that the email address was entered correctly
  • Ask the recipient to check junk mail/spam folder
  • If the email still hasn't been received, call Customer Service at 800-289-6229