To request a replacement card, you'll need to add your Macy's Credit Card or Macy's American Express Card® to your macys.com profile.
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Select "
My Account
" and log-in to your account with your email address and password.
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Hover over your name in the top right corner of the homepage & select "Macy's Credit Card".
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Under "Account Services" in the middle of the page, select "Order a Replacement Card."
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Here you will provide the required information then submit your request.
If you need help adding your card, please
click here
.