Help Center

How do I manage my password and email address online?

For your protection, remember to change your password frequently.

  • Use complex characters, including uppercase and lowercase letters, numbers, and special characters
  • Your password must be 7-16 characters and can include specials characters, except for the following: ( . , - | \ / = _ ) or spaces
I want to update my password
I forgot my password and am locked out of my profile
I was prompted to reset my password
I requested a new password, but didn’t receive a reset email
I didn’t change my password, but received an email confirmation
I want to change my email address
I no longer have access to the email address associated with my profile