Macy's Gift Cards can be purchased at any Macy's store or online at macys.com .
Note: Reloading gift cards can only be done in store. Purchasing gift cards does not apply toward promotional offers.
Macy's Gift Cards ship free via USPS and can't be shipped to PO Boxes or APO/FPO addresses. If they are sent via Premium Shipping, tracking information through UPS Next Day will be included.
Macy's Gift Cards can be redeemed at any Macy's store or online at macys.com.
For in-store redemption, present your gift card to a Store Colleague when you're ready to check out.
For online desktop and mobile redemption:
Note: All gift cards must be submitted before entering a credit card. Up to five gift cards may be applied toward one order. If you have more than five gift cards to apply, call Customer Service at 800-289-6229 for assistance.
In order to return a Macy's Gift Card:
If your card is lost, provide a proof of purchase and we will issue you a new card valued at the current recorded balance.
Note : For your protection, counterfeit detection devices are in use at Macy's.
For balance inquiry, check receipt, call 1-800-511-2752 or go to macys.com/gcbal. This card is redeemable only for merchandise and in-store services at Macy’s, Macy’s Backstage and macys.com (US only); it may not be redeemed for cash (except as required by law) or applied as payment or credit to any credit card account. Macy’s reserves the right to not honor cards obtained from unauthorized sellers, including internet auction sites. Protect this card: you are responsible if it is lost or stolen. Lost or stolen cards will only be replaced with proof of purchase and only for the value shown on our records. This card is issued by Macy’s Retail Holdings, LLC and is required for all inquiries.
Macy's Gift Cards sold on or after 2.8.08 do not expire! No fees are imposed.