When shopping in store at Macy's and Macy's Backstage, points will be issued immediately after your purchase is complete. For macys.com orders, phone orders (placed via Customer Service), or items shipped to you from a different Macy’s location when shopping at a Macy's store, your points will be issued when the order ships.
If you purchase an item during pre-sale, your points will be issued once the purchase is final. For purchases of any item that will be delivered (i.e. furniture, mattresses, etc.), your points will be issued when the order is delivered and accepted.
Once you earn enough points to receive $10 in Star Money, you will be notified by email (if you are signed up to receive emails from Macy’s). If shopping in store, you will receive a notice printed on your Macy's receipt. Star Money will also automatically appear in your macys.com Wallet.