Report any suspicious or fraudulent activity on your Macy's account right away by calling us at
or sign-in to
After you report the activity, let us take it from there. Please allow up to 1-2 billing cycles for us to complete our investigation. We will contact you if additional information is needed.
If you are asked to send additional information, please send it via:
: Fraud Investigations Dept.
PO Box 6778
Sioux Falls, SD 57117-6778
: (800) 417-2698