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How do I change my Macy's Credit Card billing address, email address or phone number online?
You'll need to Add Your Credit Card —either Macy's Credit Card or Macy's American Express® Credit Card—to your macys.com profile to change your billing address, email address or phone number.



How to change your contact information

For computer users

  • Select My Account and Sign In to your account

  • Under the Macy's Credit Card section, select Credit Summary

  • Select Credit Profile at the top of the page

  • Select the plus sign within the Contact Information field

  • Edit your information as necessary



For mobile device users

  • Sign In to your account and select My Account from the menu

  • Select Macy's Credit Card , then select the plus sign within the Manage Credit Card field

  • Under Settings , select Update Credit Profile

  • Select the plus sign within the Contact Information field

  • Edit your information as necessary

Note: If opted in, you will receive a confirmation via email or text as notice of this change.