You may have started creating a macys.com account in store or by phone. To complete the setup:
For a link to activate your account, look for an email from us entitled
Here's how to activate your account
or a text message from
38764
Click the link we sent you, fill out and submit the online form, and then your account will be activated
If you haven't received a link from us, request another one on the
Create Account page
by entering your email address and clicking the
Activate Here
link.