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How can I reprint my Macy's return label?

If you've submitted your return online, you can reprint your return label at any time by following the steps below:

  • Sign in to your profile OR if you do not have a Macy's profile, look up your order with your order number.
  • Select "My Account" from the top right drop-down menu
  • Under "My Account" select "Purchase History"
  • All On-line Orders now display
  • Select the order number that you would like to return
  • Click on Return Items
  • Select Reason for Return
  • Click "Continue"
  • The payment Method will display
  • Click "Continue"
  • Choose how you would like to return your items.
    • Macy's Stores
    • UPS Drop Off
  • Submit Return page displays
  • Click on Submit
  • Return Confirmation displays with the option to Print Return Label
  • Print your return label and return slip, and include the return slip in the package along with the item(s) you're returning
  • Attach your return label to the outside of the package - each return label can only be used for one return
  • Drop off your package at any UPS drop-off location

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