If you've submitted your return online, you can reprint your return label at any time by following the steps below:
- Sign in to your profile OR if you do not have a Macy's profile, look up your order with your order number.
- Select "My Account" from the top right drop-down menu
- Under "My Account" select "Purchase History"
- All On-line Orders now display
- Select the order number that you would like to return
- Click on Return Items
- Select Reason for Return
- Click "Continue"
- The payment Method will display
- Click "Continue"
- Choose how you would like to return your items.
- Macy's Stores
- UPS Drop Off
- Submit Return page displays
- Click on Submit
- Return Confirmation displays with the option to Print Return Label
- Print your return label and return slip, and include the return slip in the package along with the item(s) you're returning
- Attach your return label to the outside of the package - each return label can only be used for one return
- Drop off your package at any UPS drop-off location
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