If you've submitted your return online, you can reprint your return label at any time by following the steps below:
- Click here to sign into your profile OR if you do not have a Macy's profile, Click here look up your order by entering your order number.
- Select "My Account" from the top right drop-down menu
- Next to "Purchase History" select "view all"
- All On-line Orders now display
- Select the order number that you would like to return
- Click the "Return" button on the item you would like to return
- If you would like to return more items then select "Add more items to return"
- Select "Reason for Return"
- Click "Continue"
- The payment Method will display
- Click "Continue"
- Choose how you would like to return your items.
- Macy's Stores
- UPS Drop Off
- Submit return page displays
- Click on "Submit"
- Return confirmation displays with the option to "Print Return Label"
- Print your return label and return slip, and include the return slip in the package along with the item(s) you're returning
- Attach your return label to the outside of the package - each return label can only be used for one return
- Drop off your package at any UPS drop-off location
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