Help Center

General Gift Registry Information
  • A gift registry is a wish list created by a registrant that indicates to gift-givers which presents they would like to receive for their special event or occasion. Once completed, this list is sent out to friends, family, and coworkers to purchase gift(s) from the wish list if they’d like.

  • A Registry ID is your unique registry number, which is embedded in the barcode used to identify purchases for your registry. Your guests can search for your registry by name or by Registry ID.

  • Hours of Operation:

    Monday through Friday 9:00 AM - 5:00 PM ET

    • Completion Discount
    • Return Policy 90 Days post-event or post-purchase date
    • Celebrations Consultants one-on-one assistance & ability to book an in-store or virtual appointment
    • Star Rewards
    • Special offer: 10-25% off perk coupon
    • Baby Registry Welcome Box
    • Bonus Wedding Completion Gifts
    • Gift Tracker & Thank You Manager
    • Gift Calculator
    • Registry Checklist
    • Gift Inspiration & Buying Guide

  • A Celebrations Consultant is an expert in all things registry. They offer one-on-one assistance to you throughout your entire journey of creating, managing, and completing your gift registry at Macy’s. Our Celebrations Consultants offer virtual or in-store registry appointments and personalized recommendations of products to add to your registry based on your lifestyle and needs. Our Celebrations Consultants are here to assist you every step along the way in your experience by offering personalized support & answering all your registry questions. Click on your registry “Home” tab to schedule an appointment with one of our Celebration Consultants.