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Check Return Policy
For checks you give us to pay for merchandise: When you provide a check as payment, you authorize us to use information from your check to make a one-time electronic finds transfer (EFT) from your account, process the payment as a check transaction, or use a bank draft. For inquiries, please call 800-831-5873. When we use information from your check to make an EFT, funds may be withdrawn from your account as soon as the same day you make your payment. If your payment is returned unpaid, you authorize us to collect a service charge of $15 via a one-time EFT or using a bank draft drawn on your account.


For checks you give us to pay your Macy's credit card bill(s): When you provide a check as payment, you authorize us to use information from your check to make a one-time electronic funds transfer (EFT) from your account, process the payment as a check transaction, or use a bank draft. For inquiries, please call 800-831-5873. When we use information from your check to make an EFT, funds may be withdrawn from your account as soon as the same day you make the payment.