We’re so glad you asked! It&#x27;s a convenient way to get the items that you use on a regular basis. By selecting Auto Replenish when you purchase a product, you will receive your items automatically and as often as you choose. Need it once a month? Every other month? You pick the frequency and Macy’s will deliver your products on your set schedule. Auto Replenish orders will be delivered automatically until you cancel your subscription. Cancel or change your subscription any time.

What is the Auto Replenish subscription program?

Let’s get right to the good stuff. First, every order ships for FREE. No matter the product or frequency of delivery, you never have to pay for shipping on Auto Replenish items. On top of that, you’re saving money because you get 5% off your second order &amp; all future shipments. This discount cannot be combined with other promotions; however, if there is a better price on the site or a promotion that applies to your specific item, Macy’s will honor the lowest price automatically, so you’re always getting the best price. Speaking of convenience, nothing beats having your most-used products delivered on-time, exactly when you need them. You have full control over the experience and can cancel, pause, or change the item type and quantity at any time. Plus, we’ll give you personalized recommendations that go along with the products you need.

What are the benefits?

Anyone with a Macy’s account! We link your profile and account with your subscriptions so that payment and shipping is super easy. All you need to start is a credit card on file.

Who is eligible for the Auto Replenish subscription?

Visit “My Account” or <a href="http://macys.com/account/manageautoreplenishment">macys.com/account/manageautoreplenishment</a> on desktop or mobile to easily manage your subscriptions. Here you can pause, cancel, or modify your order in one place, or make any updates to your shipping address and other profile information.

How can I manage my order? Can I make changes to my Auto Replenish items?

Don’t worry, we won’t be surprising you with anything! An email will be sent 10 days before the order is created. That means you’ll have 10 days to modify, cancel, skip or change the delivery frequency before it ships. Just visit your “My Account” dashboard. You can see all upcoming deliveries from here.

How will I be reminded of my upcoming order?

First, make sure you have a credit card saved in your account. This will be used as your default payment method for your subscription period. If you are a Star Rewards member and have Star Money ready to spend, you can use it for the total order. You can also use a Macy’s gift card for the total order. Both methods can work as long as you have a credit card saved in your account for the recurrent orders to process. Additionally, Klarna can be used as a payment method for your first order but also requires a credit card saved in your account to work for future orders.

What form of payment method can I use? Can the method be changed?

Once an order is placed, customers have 30 minutes to cancel. If the order is created in the system after that time period and you cancel, you will have to wait to receive it and then return the item as a regular order. You will get an email reminder 10 days before your order ships so that you can cancel it if needed.