We've partnered with Borderfree to provide you with an enhanced shipping experience. Borderfree is a groundbreaking global e-commerce company that allows Macy's to present our international shoppers with product prices in the currency of your choice, competitive international shipping costs, and the lowest possible order total.
Borderfree allows us to serve the best possible shopping experience to our international customers, so that you can buy from us with certainty.
Macy's can provide a special shopping experience for international customers through our arrangement with Borderfree. International shoppers can:
Here's how it works:
To figure out how much your order will cost, add items to your Bag and select the Checkout button.
Borderfree will calculate and display an order total in your preferred currency, including:
When you use the Borderfree global checkout, you'll be provided with an order total in your preferred currency. The order total presented will be the exact amount you'll be billed by Borderfree. There will not be any additional costs billed upon delivery or due as C.O.D. charges.
Note: macys.com reserves the right to correct pricing errors.
To track your international orders, visit our Order Tracking Page and provide the following:
We're unable to edit your merchandise selections once your order has been placed. In the event that the shipping address on your order needs to be updated or you need to cancel your order, you can contact Customer Service in one of the following ways:
At this time, international orders can't be split between multiple destinations.
We don't currently support the sale of gift cards to international customers. We also don't accept gift cards as payment for orders shipped internationally.
Select a link below for more information about international orders: