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Contact Credit Customer Service
  • Macy's Credit Customer Service 1-888-257-6757
  • Monday - Sunday, 8am - 10pm ET
  • TDD/TTY for the Hearing Impaired 711

Calls are monitored or recorded for quality assurance purposes.

If you need Macy's Customer Service for an order related question or concern please call 1-800-289-6229 (TTY: 711)