Macy's Terms of Use Legal Notice

©2023 Macys.com, LLC. ALL RIGHTS RESERVED. Please refer to the legal notice below for Terms of Use.

This website is operated by Macys.com, LLC. The website address for Macys.com, LLC is http://macys.com.The mailing address for Macys.com, LLC is 151 West 34th Street, New York, New York 10001.

All users of this website agree that their access to and use of this website are subject to the terms and conditions set forth in this legal notice and all applicable laws and that any such access or use is undertaken at the user's own risk. Macys.com is not intended for children under the age of 18. These terms and conditions are subject to change at any time without prior notice. Any changes will be reflected on the Legal Notice page of the macys.com website.

By making a purchase from macys.com, you understand and agree that macys.com may share information about you and your transaction with other companies for the purpose of processing your transaction, including fraud prevention, credit card authorization, vendor direct shipping and Macy’s Third Party Sellers.

All images, graphics, code, software and other content used on or incorporated into this website are subject to intellectual property rights held by or licensed to Macys.com, LLC or its affiliates. Subject to your compliance with these terms of use, Macy's grants you a limited, non-exclusive, non-transferable, non-sub-licensable license to access and make personal and non-commercial use of this website. This license does not include: (a) any commercial use of this website or its contents; (b) any collection or use of any product listings, descriptions, images or videos; (c) any derivative use of the website or its contents; (d) any downloading, copying or other use of the website or its contents for the benefit of any third party; or (e) any use of data mining, robots or similar data gathering and extraction tools. This website and its contents may not be reproduced, sold, visited, or otherwise exploited for any commercial purpose without the prior express written consent of Macy's. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) on this website or owned by Macy's without first obtaining Macy's express prior written consent.

This website may contain errors and may not be complete or current. macys.com therefore reserves the right to the fullest extent allowed by law to correct any errors or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors or omissions may relate to product descriptions, pricing and availability, and we reserve the right to the fullest extent allowed by applicable law to cancel or refuse to accept any order placed based on incorrect pricing or availability information. We apologize for any inconvenience.

THE MACYS.COM WEBSITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, SERVICES AND USER CONTENT INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE WEBSITE (COLLECTIVELY, THE "SITE CONTENTS") ARE PROVIDED BY MACYS.COM ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. MACYS.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE, THE ACCURACY OR COMPLETENESS OF THE SITE CONTENTS, OR THAT THE WEBSITE OR EMAILS SENT FROM MACYS.COM ARE FREE OF MALWARE OR OTHER HARMFUL COMPONENTS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE MACYS.COM WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMITTED BY LAW, MACYS.COM DISCLAIMS ANY AND ALL REPRESENTATIONS AND WARRANTIES WITH RESPECT TO THE WEBSITE AND THE SITE CONTENTS, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE OR USE.

CERTAIN PROVIDERS OF PRODUCTS MAY SEPARATELY PROVIDE LIMITED REPRESENTATIONS AND/OR WARRANTIES REGARDING THEIR PRODUCTS. THIS DISCLAIMER DOES NOT APPLY TO SUCH PRODUCT WARRANTIES.

To the fullest extent allowed by applicable laws, neither macys.com nor its corporate affiliates, nor the directors, officers, employees, agents, contractors, successors or assigns of each, shall be liable for any damages whatsoever arising out of or related to the use of this website, email sent in connection with this website or any other website linked to this website. This limitation of liability applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for lost profits, business interruption or the loss of data or information, even if macys.com is notified in advance of the potential for any such damages. These terms are binding in New Jersey but some other jurisdictions limit consumer limitations of liability, so some or all of the provisions above may not apply to you.

macys.com operates an online marketplace that allows a Third Party Seller to sell products directly to a customer alongside Macy’s products (“Online Marketplace”). A product offered through the Online Third Party Seller will say “shipped and sold by [Seller’s Name]” right below the name of the item on the product page. Once a customer places an order with an Online Third Party Seller, the Seller ships products directly to the customer. The Third Party Seller is subject to the following additional terms:

• Customer acknowledges that, by purchasing a product from the Third Party Seller, the order will be fulfilled by the Third Party Seller, and not by macys.com. The Seller, not macys.com, is responsible for processing, shipping, returns, and customer service related to any Third Party Seller order. A customer may contact the Seller by clicking “contact the seller” in the order details section within the customer’s order history page.
• To the fullest extent allowed by applicable laws, neither macys.com nor its corporate affiliates have any responsibility or liability for any Third Party Seller, its products, or representations made by a Seller in connection with a product offered or sold through the Online Third Party Seller.

macys.com does not make any representations or warranties about any website you may access through this website. Any such website is independent from macys.com, and macys.com has no control over, or responsibility with respect to, the information provided or activities undertaken by any such website. A link between macys.com and another website does not mean that macys.com endorses that website. You need to make your own independent decisions regarding your interactions or communications with any other website.

macys.com offers other companies opportunities to advertise their products or services on this site through the Macy’s Media Network. The advertisers are responsible for the content of their ads. Macy’s does not endorse or sponsor the advertisers or the content of their ads.

macys.com does not want to receive confidential, proprietary or trade secret information through this website (excluding information related to any order you submit). Please note that any information, materials, suggestions, ideas or comments sent to macys.com will be deemed non-confidential. And, by submitting any such information, you are granting macys.com an irrevocable, perpetual and unrestricted license to use, modify, reproduce, transmit, display and distribute such materials, information, suggestions, ideas or comments for any purpose whatsoever, including advertising. For example, we may use customer reviews from the site in our online or print advertising, along with first name only and city/state of residence. Please refer to our User Generated Content Policy for further information on any content you submit to this website.

Digital Millennium Copyright Act

The Digital Millennium Copyright Act of 1998 (the "DMCA") provides recourse for copyright owners who believe that material appearing on the Internet infringes their rights under U.S. copyright law. If you believe in good faith that materials available on the website infringe your copyright, you (or your agent) may send macys.com a notice at the address listed below requesting that we remove the material or block access to it, but you must include the following information:

(i) Identification of the copyrighted work that you believe to be infringed. Please describe the work, and where possible include a copy or the location (e.g., URL) of an authorized version of the work.

(ii) Identification of the content that you believe to be infringing and its location. Please describe the content in as much detail as possible, and provide us with its URL or any other pertinent information that will allow us to locate the content.

(iii) Your name, address, telephone number, and (if available) email address.

(iv) A statement that you have a good faith belief that the use of the work you are reporting is not authorized by the copyright owner, its agent or the law.

(v) A statement that the information you have supplied is accurate, and indicating under penalty of perjury that you are the copyright owner or authorized representative.

(vi) A signature or the electronic equivalent from the copyright holder or authorized representative.

If you believe in good faith that someone has wrongly filed a notice of copyright infringement against you, the DMCA permits you to send us a counter-notice. Notices and counter-notices must meet the then-current statutory requirements imposed by the DMCA. See http://www.copyright.gov for details. Notices and counter-notices should be sent to: Copyright Agent, c/o Macy's Law Department, 13th Floor, 151 West 34th Street, New York, NY 10001 or to [email protected]. We suggest that you consult your legal advisor before filing a notice or counter-notice.

macys.com has the right but assumes no voluntary duty to monitor and edit or remove any comments or product review ("Comments") posted by users on this site. You are solely responsible for the Comments you post on or through this site, for their accuracy, and for the consequences of submitting and posting those Comments. Also, you should be skeptical about information provided by others, and you acknowledge that the use of any Comments posted on the site is at your own risk to the fullest extent allowed by applicable law. For example, we are not responsible for, and we do not endorse, the opinions, advice, suggestions or recommendations posted or sent by users in any Comments and we specifically disclaim any liability in connection therewith to the fullest extent allowed by applicable law. You agree that your Comments will not violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right. You agree that your Comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or malware that could in any way affect the operation of this site.

Customer Service

For more information on Macy's Customer Service Policies or to resolve a complaint regarding service, call 1-800-289-6229 during business hours.

Notice for California Residents pursuant to CA Civil Code section 1789.3 : California residents may reach the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by mail at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at 916-445-1254 or 800-952-5210.

Macy's Purchase Alerts

If you have signed up for Macy's Purchase Alerts :

1. You have agreed to receive Macy's Purchase Alerts -- text messages to your mobile phone/device regarding the status of an order you are picking up at a Macy's store. Your mobile number will be used to communicate with you by text message regarding the status of your order. You must provide your mobile number with each new order to receive Macy's Purchase Alerts regarding that specific order.
2. You understand and agree that the text messages sent to your mobile phone/device may be generated using automated technology. Your consent to receive text messages is not required to make a purchase.
3. Msg&Data Rates May Apply. Your mobile carrier's rates apply. All charges are billed by and payable to your mobile service provider. Macy's does not charge you for sending or receiving text messages to or from 62442 (MAGIC).
4. Recurring number of messages per transaction.
5. For help, text "HELP" to 62442. To cancel, text "STOP" to 62442. You will receive a confirmation text. If you have any questions, contact Customer Service at 1-800-BUY-MACY (1-800-289-6229).
6. Macy's will not be liable for any delays in the receipt of any SMS messages as delivery is subject to effective transmission from your network operator.
7. Data obtained from you in connection with this SMS service may include your mobile phone number, your carrier's name, the date, time and content of your messages and other information you provide to us in connection with your order. We may use this information to contact you and to provide the services you request from us.
8. The service is available on these US carriers: AT&T, Verizon Wireless, T-Mobile®, Sprint, U.S. Cellular®, Cincinnati Bell, and others.

If you have connected with a Macy's Personal Stylist :

1. You have agreed to receive text messages to your mobile phone/device from a Macy's Personal Stylist in response to your inquiries as part of Macy's personal stylist service.
2. You understand and agree that a number of the text messages sent to your mobile phone/device may be generated using automated technology. Your consent to receive text messages is not required to make a purchase.
3. Msg&Data Rates May Apply. Your mobile carrier's rates apply. All charges are billed by and payable to your mobile service provider.